Frequently Asked Questions
International Household Removals
What will my international removal cost?
How do I know the size of my shipment?
Who will pack my goods for safe shipping?
What about my very fragile items?
May I owner-pack my goods?
Can I share space in a container?
Can I have my vehicle shipped overseas?
Can I ship my caravan, trailer, boat etc?
Will Customs inspect my goods before or after shipment?
What about the dreaded quarantine inspections in some countries?
Is pre-shipment fumigation compulsory?
May I include alcohol in my shipment?
Can I store my goods before or after shipment?
Can I ship my goods by air freight?
Can I arrange my shipment if I am already abroad?
What must I do to prepare my goods before the big pack-up?ad?
May I ship my firearms in my container?
May I include foodstuffs in my container?
How long in advance must I book my international move with Econo Trans?
Overlanders’ Motor Vehicle and Motorcycle Shipping
How can you ship my vehicle or motor cycle?
Who will secure my vehicle into the container?
Will Econo Trans crate my motor cycle?
Can I pack goods inside my vehicle or motor cycle crate?
Will customs inspect my vehicle or motor cycle for export?
Can I share a container with a fellow overland traveller?
Must I drain my fuel and disconnect by battery?
Can I crate my own motor cycle?
How can I pay for my shipping?
Can my motor cycle be shipped via air freight?
Can you store my vehicle or motor cycle?
What documents will you need from me for an export shipment?
What documents will you need from me for an import shipment?
For temporary imports of vehicles arriving by air or sea freight without a Carnet document we will need a copy of the vehicle registration document, a copy of your passport and 3 valuations. These can be formal dealer valuations or printed off internet vehicle sites. The highest of the valuations will be used by customs to calculate a deposit that will be payable to cover duties and taxes, which is refundable when the vehicle exits South Africa. This refund can take up to 3 months to process.
What will your import clearing or export shipping quotes include?
Shipping For Tourists
What does this service entail?
This service entails offering a quick and cost-effective service for tourists visiting South Africa, purchasing items and then needing those items packed and shipped back home. Our service includes collection of such goods from your hotel or vendor, returning to our warehouse, export packing & crating, export customs formalities, air or sea freight, transit liability insurance and on request, destination customs clearance & delivery to your home.
What type of goods do you ship?
We deal with many of Cape Town’s top retail shops sellling curios, ornaments, stone or wooden sculptures, artwork, furniture items, soft furnishings etc to tourists.
What if I buy lots of items from various shops?
This is no problem and we very often handle such multi-supplier shipments. We will require a list of all the shops you have purchased from, as well as copy invoices. We will then collect all your items and cross-check according to the invoices that all the items are supplied. All items will be packed and crated and shipped together, saving you having to deal with several different shipments and clearances. Alternatively, you can ask your vendors to deliver your goods into our warehouse to save costs, and as we will have the copy invoices we will check that the corretc items are being delivered.
How can my purchases then be shipped?
We offer a weekly-departure shared container service for crated cargo as well as weekly container departures. For large shipments of furniture etc we will consolidate all your goods into a shipping container for your own use.
Must I be present during the shipment of my goods?
No, if you need to return home after your holiday we will arrange everything in your absence and communicate with you via email and telephone so that you are fully aware of the status at all times.
What is the easiest way to arrange such shipments?
In the unlikely event that your vendor is not already an Econo Trans client, you can simply ask them to contact us and we will collect your goods from their shop.
Where can you ship my goods to?
We offer thousands of destinations by air and sea freight, including yours.
What about Vat on such purchases?
For items that you will carry with you on departing from SA, you will be able to process a refund at the airports by showing the refund officer your tax invoice, your passport and the actual item. For items being shipped by a freight company, it is at the discretion of the vendor to charge you SA Vat or not, as they will be liable to pay over Vat not charged should the export shipment not qualify for zero vat. Should a vendor insist on charging you Vat, you can still claim this Vat back once your goods are received by you abroad. See www.taxrefunds.co.za for more info.
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